Led the CREWS function (real estate, workplace, EHS, security and sustainability) across a 5M sq. ft. international footprint, transforming fragmented regional functions into a single unified global organisation supporting an enterprise workforce of over 17,000.
Led the CREWS workstream for a landmark $600M+ US and European fulfilment-centre sale-and-leaseback. Separately negotiated a three-way deal to exit a specialist French HQ and broadcast studio, avoiding $1.2M in strip-out costs.
Secured Board approval for a public-facing 50% carbon reduction target by 2030, then delivered a 43% cut in GHG Scope 1 & 2 emissions by end of 2025, three years ahead of schedule.
Reached “limit-of-efficiency” status: a 2024 third-party audit identified zero new savings opportunities, validating the maturity of the cost-optimisation approach.
Maintained uninterrupted 24/7 live broadcast and fulfilment operations throughout COVID-19, protecting the strongest sales performance the company had seen in recent years.